When, How and Where

A mobile phone showing the return button on the screen


Register your return

When your rental period ends, or you want to change your membership rentals, choose the desired return method. 


Pack your item(s)

Place the item(s) back into the reusable Runway Closet garment bag they arrived, seal the zippers using the zip tie that came with your order, and add the new shipping label in the transparent pouch of the garment bag.
Don't forget to remove the old shipping label!  


Send your return

Bring your package to a post office within 3 business days after registration, or have your package picked up by using the pickup service (depending on which return method you have chosen).

Returning your rentals in a glance

If you still have questions, then watch the dedicated video below, or browse through our FAQ page.